Our process
The private consultation, step by step.
Six steps from the first walk to the final inspection, with one project director throughout.
- 01
Private consultation
We walk the property with you or your representative, and we listen first. Tell us what the home needs and what matters to you.
- 02
Detailed review
We document the roof and walls with photographs and measurements. You receive a record of existing conditions.
- 03
Written scope
You receive a plain-language scope covering materials, sequence and responsibilities. We answer every question before you decide.
- 04
Approvals
We prepare permit and design review packages whenever your town or community requires them.
- 05
Careful execution
One project director supervises the work. We protect landscaping, pools and finishes, and we keep the site tidy.
- 06
Final walkthrough
We inspect the finished work with you and review the documentation together.
Away for the season?
Stay informed from anywhere.
Many of our homeowners are away for months at a time. We arrange remote approvals, send photographs as the work progresses and keep a single point of contact.
If an estate manager or representative acts for you, we work with them in the same way.
Questions
About the consultation.
What happens at the first visit?
We walk the property, listen to your goals and look at the roof and walls. You leave knowing what we saw and what happens next.
Who attends?
You, your representative or your estate manager. We adapt to however you prefer to work.
How soon do you reply?
We reply during business hours, usually within minutes.
Private consultation
Tell us about your home. We will take it from there.
A project director walks the property with you or your representative, listens first and follows with a written scope.